FAQs

What is PingMe?

PingMe is a web monitoring platform that delivers real-time notifications about website changes based on simple, natural language queries.


How do I create an alert?

Simply enter your request in plain language—like 'Ping me every Monday with the latest iPhone 15 Pro price'—and PingMe will automatically process and schedule your alert.


What types of notifications can I receive?

You can choose from SMS, email, or push notifications, ensuring you get updates in the way that suits you best.


Can I customize the frequency of alerts?

Absolutely. You can set alerts to be sent every 5 minutes, hourly, daily, or on specific days such as Monday, Wednesday, and Friday.


How secure is my data?

Your privacy is our priority. PingMe uses industry-leading security practices to ensure that your personal information and monitoring preferences remain safe.


What sources does PingMe monitor?

You specify the target URL in your alert, and PingMe monitors that site for changes. This makes it easy to keep track of your favorite websites.


How does PingMe understand my natural language requests?

PingMe leverages the latest AI technology to parse your input, extracting key details such as frequency, category, and topic to set up your alerts accurately.


What happens if no changes are detected?

If no relevant updates are found during a scheduled check, no notification is sent, so you only receive alerts when there's something new.


Can I update or cancel my alerts?

Yes, you can manage your alerts anytime through your user dashboard, where you can modify, update, or cancel your requests as needed.


Who do I contact if I need support?

Our dedicated support team is here to help. Visit our support page for contact details and further assistance with any issues or questions.